Commerce7 is a Vancouver based software startup that is deeply focused on creating great customer experiences in the wine commerce space (think Shopify for wine). We give wineries the tools needed to provide their customers with great shopping experiences through all direct to consumer channels.
Are you driven to empower others to succeed? Love sharing and guiding people through a great product? Interested in joining a rapidly growing tech company? We’d love to hear from you! As a Customer Success Specialist, you’ll be empowering and supporting customers with the knowledge and best practices they need to grow their business. Through the creation of documentation and by communicating through our ticketing system, you’ll be answering questions, solving problems, and guiding clients towards making better decisions. You’ll become an expert at using our platform and will be instrumental in the success of our clients.
Read MoreAs a Customer Onboarding Specialist, you’ll be empowering and supporting customers with the knowledge and best practices they need to grow their business. You’ll answer questions, solve problems, and help guide our clients by communicating through our ticketing system and occasional screen share calls. You’ll become an expert at using our platform and will be instrumental in the success of our clients.
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Do what's right for the customer. Do what’s right for your employee. Do what's right for your team member. Do what's right for our partners. Do what's right for the product.
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Be open with employees. Be open with customers. Be open with partners. Be transparent.
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Raise the standard. Do more than expected. Try something new (even if you fail). Move fast.
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Stay true to our mission, stay focused on building features that create customer-centric shopping experiences.
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Never stop improving. Take one or two steps forward. Incrementally improve our code. Incrementally improve our practices.
The Commerce7 team is small, and as a member, you’ll bring a significant impact to the overall success of the company. Joining the ground floor of a fast growing startup puts you in a position to launch your career to the next level. Aside from a salary, and great career development opportunities, there are a number of other benefits for working with Commerce7.
Work with management to define your goals, and then create your own plan to achieve them. Gain control over how your job is executed and what your growth pattern looks like. We aren't going to micro-manage you.
Enjoy peace and work from home. Enjoy the water cooler and come to the office. Set your own schedule. We aren't going to measure your hours.
Don’t be another cog in the wheel. The work you do will have a significant impact on the success of the business.
We visit clients and have tradeshows that we attend in US, Canada, Australia, and South Africa. We are expanding globally.
Enjoy a wine club on us!