WinePulse

WinePulse is the leading direct-to-consumer (DTC) analytics platform for wineries. Composed of WinePulse Analytics, a DTC reporting solution used by hundreds of wineries, and ChatDTC, a cutting-edge AI powered assistant to analyze POS data. WinePulse helps wineries unlock insights from their data and delivers clear, actionable results to help drive sales, boost performance, increase customer engagement, and make better-informed business decisions. 

 

WinePulse Analytics

WinePulse connects to your POS system and provides instant visibility into your DTC performance and metrics across all sales channels daily and automatically. Save time, streamline data, and eliminate manual processes. With 80+ analytics reports and 14 dashboards, wineries can automatically track tasting room, club, ecommerce, email data, and analyze customer purchasing patterns and behavior

• Customer Analysis

• Segment your customers based on location and purchase history
• Automatically identify your best customers or your customers at risk using RFM segmentation
• Visualize individual customers purchase across time and channels to identify their preferred method of buying
• Create campaigns in Commerce7 using the Customer Tags (best Customers, Best Customers at risk, etc..) refreshed by WinePulse every night 

• Sales Associate Performance: Easily track the performance of your sales associate team. Identify top performers, who is selling, and signing up new club members

• Club memberships: View trends, attrition rates, sales metrics per club and packages, and identify club members at risk
• Live Dashboard: Track your Commerce7 sales in real time on your phone during the day
• Goals Tracking: Measure your DTC performance against your budget for multiple sales channels and DTC metrics
• Peers Comparison: Accurately track the performance of your winery against your peers in your region or other regions - in real time!
• Custom Reports: WinePulse can customize or create new reports to match your exact requirements. All reports can be emailed or exported to Excel. 

 

ChatDTC

ChatDTC is the first-of-its-kind AI-powered assistant that allows for natural language conversations with your Commerce7 data. Say goodbye to complicated queries or pivot tables. Have a chat with your data and imagine asking questions like:

• "I would like to get the list of customers who have purchased online at least twice but have not purchased online in the last 6 months. Include contact and export to a CSV file."
• "Analyze the SKUs purchased by first time buyers in the last 6 months and give me the top 5 Wine SKUs they were buying. I need to see the results in a table by channel."
• "Who are the club members who only bought wine through their club shipments last year?"
• "Give me the list of customers who are located less than 50 miles from Napa with a lifetime value greater than $1,000."
• "Give me a projection of my sales by channel for Q1 based on the last 6 months' trends."

After completing your analysis, you can easily export the data generated by the AI to Excel or a CSV file.

What wineries are saying

“In the short time we have been using ChatDTC, we have already found so many incredibly helpful applications within our DTC database world. From running simple inquiries to more complex data work that would have taken a team member hours to complete, I know that ChatDTC will prove to be an invaluable resource for our teams moving forward.”
Chloe Tyer, Lawrence Wine Estate

“ChatDTC is a powerful tool that simplifies complex data, translating intricate queries into plain English. This streamlined process is not only accessible for those without a deep analytics background but also remarkably efficient, saving time and effort in data analysis. In a data-centric world, ChatDTC emerges as a game-changer, transforming the way we interact with and derive insights from our data.”
Kateland Harvey, Domaine Drouhin Oregon

"WinePulse provides us with all of the data, analytic insights, and reporting we need that our eCommerce software doesn't offer. The reports and dashboards are so easy to understand and navigate. Their customer service is truly some of the best I've ever experienced."
Jessica Pasquini, Aperture Cellars

“WinePulse has been a game changer for business analytics. Having this information at my fingertips when I need it, allows me to analyze and then take action much more quickly. No more digging through data for hours to find the critical metrics I needed.”
Stacey Weatherholt, Oliver Winery

“The data that WinePulse provides is instrumental in assessing the performance of the business and assisting with strategic decisions and course corrections.  Remy is very helpful in getting custom reports out when needed.  I would feel blind without the insights provided by WinePulse.
Steve Tamburelli, Saintsbury Winery

 

Join the network of 210+ wineries using WinePulse every day.

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